http://www.novonordisk-jobs.com/feeds/CUSTOMER-SERVICE-jobs/ Custom RSS Feed for CUSTOMER-SERVICE-jobs Sun, 19 May 2013 17:07:19 GMT en-us /sites/novonordisk/images/Novo_Banner.gif http://www.novonordisk-jobs.com/feeds/CUSTOMER-SERVICE-jobs/ 720
- Administrative
- Denmark - Bagsværd

Do you want to be part of a team that handles customer complaints from around the world? Then we might just have the right job for you.

About the Department
The Customer Complaint Center (CCC) is responsible for processing and monitoring customer complaints received through Novo Nordisk’s international subsidiaries for all Novo Nordisk’s products. We work closely together with departments monitoring side effects, and with production sites and laboratories.

CCC comprises 50 colleagues organized into 4 teams. We have an informal, busy and collaborative environment along with contact with colleagues throughout Novo Nordisk world-wide. We now seek a colleague for a 15 months temporary position in the team responsible for investigating customer complaints within Prefilled Devices.

The Job
You will be part of a dynamic team consisting of 12 dedicated employees.

Responsibilities include registering, processing and responding to complaints on Novo Nordisk products in our customer complaints IT system. This covers receiving complaints from affiliates around the world to documenting the final investigation results. Product testing/examination and batch trending are integral parts of the complaint handling process as well as maintaining a network of contacts within HQ, affiliates and production sites throughout the world. Additionally you will assist with related administrative and procedural activities as required or requested

Qualifications
You have an education as nurse, pharmaconomist or medical secretary or otherwise have experience with and knowledge of medicinal terminology.

You have administrative and GxP experience. Familiarity with Novo Nordisk products is advantageous.

You are reliable, loyal and service-minded. You have a can-do attitude, enjoy working according to tight deadlines and master good coordination and cooperation skills. You have solid IT skills and work in a structured manner with a sense for details. It is essential that you can act independently, but also as a team player who thrives on contributing to any team you are part of. You have the ability and willingness to adjust quickly to new situations in a continuously developing environment. Fluency in written and spoken English is essential.

At Novo Nordisk we create value by putting patients first. Every ten seconds two people are diagnosed with diabetes, and close to 366 million people worldwide need us. Working here is not just a way to make a living, but a way to make a difference.

Contact
For further information,please contact Morten Gadgaard on + 45 3079 7487.

Deadline
19 May 2013.]]>Thu, 02 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Administrator-temporary/2579457/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Administrator-temporary/2579457/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
- Administrative
- Denmark - Bagsværd

Do you want to be part of a team that handles customer complaints from around the world? Then we might just have the right job for you.

About the Department
The Customer Complaint Center (CCC) is responsible for processing and monitoring customer complaints received through Novo Nordisk’s international subsidiaries for all Novo Nordisk’s products. We work closely together with departments monitoring side effects, and with production sites and laboratories.

CCC comprises 50 colleagues organized into 4 teams. We have an informal, busy and collaborative environment along with contact with colleagues throughout Novo Nordisk world-wide. We now seek a colleague for a permanent position in the team responsible for investigating customer complaints within Prefilled Devices.

The Job
You will be part of a dynamic team consisting of 12 dedicated employees.

Responsibilities include registering, processing and responding to complaints on Novo Nordisk products in our customer complaints IT system. This covers receiving complaints from affiliates around the world to documenting the final investigation results. Product testing/examination and batch trending are integral parts of the complaint handling process as well as maintaining a network of contacts within HQ, affiliates and production sites throughout the world. Additionally you will assist with related administrative and procedural activities as required or requested.

Qualifications
You have an education as nurse, pharmaconomist or medical secretary or otherwise have experience with and knowledge of medicinal terminology.

You have administrative and GxP experience. Familiarity with Novo Nordisk products is advantageous.

You are reliable, loyal and service-minded. You have a can-do attitude, enjoy working according to tight deadlines and master good coordination and cooperation skills. You have solid IT skills and work in a structured manner with a sense for details. It is essential that you can act independently, but also as a team player who thrives on contributing to any team you are part of. You have the ability and willingness to adjust quickly to new situations in a continuously developing environment. Fluency in written and spoken English is essential.

At Novo Nordisk we create value by putting patients first. Every ten seconds two people are diagnosed with diabetes, and close to 366 million people worldwide need us. Working here is not just a way to make a living, but a way to make a difference.

Contact
For further information, please contact Morten Gadgaard on + 45 3079 7487.

Deadline
19 May 2013.]]>Thu, 02 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Administrator/2579458/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Administrator/2579458/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
- Quality
- Denmark - Bagsværd

Are you interested in joining a newly established area and use your skills, dedication and potential to administer the Pharmacovigilance System Master File? We offer you the chance to use your experience in document management systems in a truly global workplace, where engagement is met with opportunities for professional development. If this inspires you, you may be our new Quality Associate securing the administration of the Pharmacovigilance System Master File.

About the department
The job is located in a newly established area within Global Safety under Global Quality. Global Safety is globally responsible for handling of adverse events, monitoring product safety, customer complaints and potential recalls in Novo Nordisk. The primary responsibility of the Quality Coordination department will be to ensure that Global Safety is consistent and meets both external and internal requirements, including legal compliance and customer expectations. We are 9 colleagues with different professional background ensuring support to the Qualified Person for Pharmacovigilance in Novo Nordisk. Since Global Safety is increasingly global you will be working with stakeholders globally. You can expect some occasional international travel.

The job
You will be primarily responsible for the administrative maintenance of the Pharmacovigilance System Master File, which will include responsibility for documentation, creation of update schedules, and management of updates using Novo Nordisk’s electronic document management system. You will be using IT tools, such as Adobe Acrobat, ISI toolbox and our global data collection tool, as part of your daily work. The job also involves understanding and communicating requirements to document providers throughout the Novo Nordisk organisation. You will be using your firm grasp of English language, punctuation and grammar to do the editorial review of documents. In addition, you will provide administrative support to other colleagues in the department regarding oversight documentation related to audits and inspections in GS, non-conformities, quality activity plans, etc.

Ensuring safe products and compliance is at the heart of Novo Nordisk's business and being part of establishing this new area you can make a great difference.

Qualifications
You hold a Bachelor degree and have excellent English language skills, written as well as oral. You have solid experience with basic computer systems use (i.e., as a minimum the Microsoft Office package) and must also be ready to learn new systems on the job. Experience with Documentum-based systems and Adobe Acrobat is of particular advantage. We expect you to be able to work independently and drive your job responsibilities. This role is very service-oriented and a willingness to support others is an essential skill in the job as are attention to detail and the ability to meet challenging deadlines. You work in a structured way and are used to deliver according to targets. The international interactions require that you feel comfortable working with colleagues from different cultural backgrounds.

The application should be written in English.

At Novo Nordisk we use our skills, dedication and drive to help people with diabetes and change their lives. By working with us you will have the opportunity to do the same in a global business environment.

Contact
For further information, please contact Pilar Carrero at +45 3075 7476 (between 16.30 h-17.30 h)

Deadline
18 May 2013]]>Wed, 08 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Quality-Associate/2588281/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Quality-Associate/2588281/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
- Quality
- Denmark - Bagsværd

In this job, people worldwide depend on you to keep an eye out for their safety and to take action if it is needed. If you find this challenging and inspiring, then you might be our new colleague in Global Safety.

About the department
Customer Complaint Center (CCC) is looking for a product surveillance advisor to perform surveillance of complaints globally and to handle product recall situations. The job is a permanent position starting 1st of August 2013. Our department is as a part of Global Safety responsible for the surveillance of Novo Nordisk products globally.

We are located in House of Quality in Bagsværd.

The job
You will be responsible for surveillance and trending of customer complaints and for managing product recall situations.

An important part of the surveillance responsibility is reporting and presenting trends to top management and various management forums, e.g. preparation of quarterly reports and presentation at Quality Management Review. We are also represented in various committees, e.g. Safety committees and Complaint Surveillance Groups. In product recall situations you will be responsible of coordinating all relevant investigations and activities and to handle contact with regulatory authorities such as the FDA and EMA. Therefore, a job in CCC provides an opportunity for working broadly within Novo Nordisk and you will be our link to R&D, production sites, marketing departments and several of our international affiliates. Furthermore, CCC has a high focus on continuous improvement and you will be involved in various optimization projects in the department.

Qualifications
You hold an academic degree in pharmaceutical sciences, engineering or a related discipline and you have a strong quality mindset.

Your analytical skills are excellent, and you can navigate in an organization under difficult circumstances and ensure a high level of communication. In your previous assignments you have demonstrated solid skills in writing reports and making presentations. You are a positive and open minded team player who can co-operate at all organizational levels. You like a dynamic environment with many simultaneous tasks and changing priorities, while managing strict deadlines and meeting business targets. Profound communication skills are required and you are fluent in English, both written and spoken. We offer a very exciting job amongst good colleagues in a positive working environment.

At Novo Nordisk, we strive for excellence. As a world leader in diabetes care and a major player in haemostasis management, growth hormone therapy and hormone replacement therapy, we offer our employees opportunities for continuous growth.

Contact
For further information, please contact Lisbet Bærentzen at +45 3079 8080.

Deadline
26 May 2013]]>Wed, 01 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Product-Surveillance-Advisor/2574707/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Product-Surveillance-Advisor/2574707/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title Senior Associate- Rebate Management
Job Description PURPOSE:
Ensures timely and accurate payment of routine and complex Commercial, Part D, Specialty and Trade rebate claims and contracts. Reviews and analyzes the results of rebate calculations and identifies and reports status and exceptions.

RELATIONSHIPS:
Reports to the Associate Director – Rebate Management. Interacts with Strategic Pricing, Finance, Contract Management and Compliance, Government Pricing, IT teams and field and home office management. External relationships include trade, managed care customers, field sales personnel and systems vendors.

ESSENTIAL FUNCTIONS:
DATA ANALYSIS AND REPORTING:
• Assists customers and management with questions or problems arising with contracts and troubleshoots issues regarding contract performance.
• Identifies and analyzes performance trends and provide recommendations to management.
• Identifies missing claims data and works with customers in gathering and obtaining this data.
• Inputs, reviews and validates, processes and analyzes routine and complex claims for rebate claim payments and adjustments ranging from $100 - $5M or more; ensures claims are paid within the required timeframes and conditions, as stated in the contractual agreements.
• Prepares and provides standard contract reports (i.e., sales, rebate pricing, reconciliation) to field sales and home office management.
• Reviews and analyzes contract terms and conditions of routine and complex contracts. Ensures data in validation and rebate systems reflect the contract terms for accurate processing.
SYSTEMS MAINTENANCE/CONTRACT ADMINISTRATION:
• Assists customers with basic questions or problems arising with contracts.
• Assists with implementing enhancements for data validation and rebate systems.
• Creates and maintains Managed Care, Part D, Specialty and Trade rebate agreements in the rebate system.
• Ensures that all activities meet internal and/or external service level agreements.
• Maintains rebate system with updated information, such as price changes and quarterly NMS.
• Maintains membership and formulary linkages in rebate system.

PHYSICAL REQUIREMENTS:
Approximately 5% overnight travel

DEVELOPMENT OF PEOPLE:
Not Applicable

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS:
• Requires a minimum of 3 years relevant experience.
• A Bachelor's degree or equivalent experience may be substituted for degree when appropriate.
• Intermediate to Advanced skills in Excel required.
• Advanced PC skills required.
• Contracting and Pricing Knowledge and Expertise Required - Understands contracting concepts and processes and the impact of pricing activities on contracting. Applies knowledge of changes in laws and competitive landscape to make sound business decisions.
• Experience in using financial and/or statistical tools to analyze contract data required.
• Intermediate proficiency in Showcase Analyzer desired.
• Intermediate data validation and rebate systems(i.e. CARS, Model N, MCRview) skills or related systems required.
• Strong analytical, quantitative, and qualitative analysis skills required.
Additional Information to be opened as Sr Assoc- Rebate Management
Job code: A150M
Department FIN - REBATE MANAGEMENT
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required Bachelor's Degree or equivalent experience
Percent Travel 0 - 10%]]>Sat, 04 May 2013 03:00:00 GMThttp://www.novonordisk-jobs.com/job/Princeton-Senior-Associate-Rebate-Management-Job-NJ-08540/2531550/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Princeton-Senior-Associate-Rebate-Management-Job-NJ-08540/2531550/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title Pharma Field Sales - Diabetes Care Specialist (DCS) - Diamond Bar, CA
Job Category Field Sales
Job Description Pharma Field Sales - Diabetes Care Specialist (DCS) - Diamond Bar, CA

This position represents Novo Nordisk within an assigned territory with the goal of maximizing sales and positioning Novo Nordisk as the leading company in diabetes care. The DCS must assume responsibility for achieving sales goals by implementing marketing and sales strategies aimed at effectively selling and promoting Novo Nordisk’s portfolio of diabetes products to physicians, pharmacists, nurses, and other paramedical customers and current co-promotion partners who make or are involved in purchasing and prescribing decisions. This position also determines and recommends the most appropriate Novo Nordisk product and approved usage for the needs of the customers.

RELATIONSHIPS:

Internally, the DCS reports to the District Business Manager of the specific sales territory. The DCS also interacts and collaborates on a regular basis with other field-based employees covering the same geographic areas, particularly the territory partner.

Externally, the DCS maintains relationships with physicians, pharmacists, nurses and other paramedical customers and current co-promotion partners.

ESSENTIAL FUNCTIONS:

Sell and promote Novo Nordisk’s portfolio of diabetes products with a focus on targeted and non-targeted primary care physicians, pharmacists, nurses, and other members of patients’ primary care team:
•Develop a customized approach for each call on each customer to assess customer needs and increase sales of Novo Nordisk’s products.
•Effectively utilize all available resources to sell and promote Novo Nordisk’s products, including determining which resources to use in any given situation.
•Explain and promote features and benefits of Novo Nordisk’s portfolio of products, with an emphasis on which products are best suited for particular patient profiles or circumstances.
•Read and react to customer environment. Determine appropriate messages to achieve maximum effect on each sales call.
•Probe and listen to customers, including anticipating and responding to customers’ questions, objections, and concerns.
•Impact the local retail market share through coordinating and implementing medical education activities, programs, and special projects.
•Obtain maximum commitment from customers on every call.
Identify, develop, maintain, and leverage relationships with physicians, pharmacists, nurses, and other individuals who make or influence purchasing/prescribing decisions:
•Evaluate and determine which individuals have greatest opportunity to impact sales and use personalized communication techniques to build and maintain effective relationships with those individuals.
•Analyze and leverage understanding of the patient profiles of targeted and non-targeted physicians in the territory and how those profiles impact territory sales.
•Leverage understanding of impact of managed care in the territory and how it affects physicians’ prescribing decisions, and adjust sales and marketing strategies accordingly.
•Identify and respond to obstacles to use of Novo Nordisk’s products.
Develop and maintain a mastery of product knowledge and consultative promotion techniques:
•Educate physicians, nurses, pharmacists, and other members of patients’ primary care team on diabetes and the use of Novo Nordisk’s products, including the approved uses and benefits of Novo Nordisk’s products for their patients.
•Understand the most up-to-date clinical studies to educate customers and improve ability to anticipate and handle questions/concerns about Novo Nordisk’s products.
•Continuously promote and improve knowledge of Novo Nordisk’s products, competitive products, and sales and promotional skills through participation in company sponsored/approved training programs.
Actively contribute to the overall sales goals of the Company and its Sales/Marketing Departments:
•Provide recommendations towards sales and marketing solutions based on understanding and evaluation of trends, dynamics, customer needs, and competitors’ products or services.
•Partner with the Novo Nordisk Sales/Marketing Departments to maximize appropriate and effective use of selling materials and product information.
•Participate in and contribute to sales and marketing meetings, training programs, conventions and displays as appropriate.
•Record notes of calls, including products discussed, key issues and concerns addressed, sales aids utilized, samples distributed, and any other information that will ensure maximum effectiveness for future sales calls.
•Communicate territory activity through timely submission of monthly highlight reports and other appropriate reports.
Effectively manage and prioritize time and available resources to achieve maximum sales in the local territory:
•Effectively manage and prioritize time to ensure maximum customer penetration and sales volume with limited supervision.
•Evaluate, identify, and develop order of calls and routes that maximize the opportunity to call on targeted customers.
•Manage discretionary budget to support sales and additional marketing activities.
•Analyze, determine, and implement most effective distribution of product samples in territory.
•Exercise prudent control over samples and other company property in accordance with company policies and procedures and legal requirements.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS:

•Proven leadership and decision-making ability.
•At least one year pharmaceutical sales experience or at least one year B2B sales required.
•Bachelor Degree from College or University accredited by an organization recognized by the US Department of Education. Advanced degree preferred.
•Top 20% sales ranking for 1 out of last 2 years in a sales role, documented (Regionally or Nationally) ~ Or equivalent documentation for B2B candidates
•Solid understanding of diabetes disease state and Novo Nordisk’s products is needed, coupled with aptitude for learning and ability to communicate technical and scientific product and disease management information.
•Must have a consistent proven track record of winning sales results.
•Must be a self-starter and be able to evaluate options and make decisions on your own with minimal supervision.
•Intermediate computer skills required (Windows, Word, Excel).
•Prior computer experience using sales data/call reporting software ideal.

OTHER:

•Works within Novo Nordisk’s established policies and procedures and ensures alignment of their work to Novo Nordisk fundamentals.
•Embraces Novo Nordisk Values in spirit and actions
Department SALES - COVINA CA
Position Location US - Field Based - Across US
City Diamond Bar
State/Provinces US - CA
Degree Required Bachelor's Degree Required
Percent Travel 10 - 20%]]>Sun, 21 Apr 2013 03:00:00 GMThttp://www.novonordisk-jobs.com/job/POMONA-Pharma-Field-Sales-Diabetes-Care-Specialist-%28DCS%29-Pomona%2C-CA-Job-CA-91765/2361988/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/POMONA-Pharma-Field-Sales-Diabetes-Care-Specialist-%28DCS%29-Pomona%2C-CA-Job-CA-91765/2361988/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
- Quality
- Denmark - Bagsværd

Are you motivated by providing quality assurance oversight and ensuring compliance? Do you thrive when planning, developing, recommending and tracking quality issues and corrective actions? We expect high performance, drive and the ambition to make your mark on our business. If you find challenges like this exciting and inspiring, you may be our new Quality Professional securing high quality standards in our work to provide the safest products to patients.

About the department
The job is located in a newly established area within Global Safety under Global Quality. Global Safety is globally responsible for handling of adverse events, monitoring product safety, customer complaints and potential recalls in Novo Nordisk. The primary responsibility of the Quality Coordination department will be to ensure that Global Safety is consistent and meets both external and internal requirements, including legal compliance and customer expectations. We are 9 colleagues with different professional background ensuring support to the Qualified Person for Pharmacovigilance in Novo Nordisk. Since our unit is situated in both Bagsværd and India, you will have the opportunity to work with our Indian colleagues. You can expect some travel per year.

The job
You will be responsible for coordinating the activities required to meet pharmacovigilance regulatory standards in all areas of Global Safety, including related documentation (e.g., change requests, non-conformities). You will be expected to ensure coherence between requirements and internal operating procedures and guidelines, monitor global procedures, produce data and report and advice on performance of the quality management system in Global Safety. Interaction with staff throughout Global Safety to ensure that the quality system is functioning properly and ensuring inspection readiness will be part of your busy day. Furthermore, you will be responsible for providing training, tools and techniques to enable others to achieve quality and compliance.

Ensuring safe products and compliance is at the heart of Novo Nordisk's business. By being part of establishing this new area and serve as a role model for compliant behaviour you can make a great difference.

Qualifications
You hold a Masters degree in biomedical sciences with experience from the pharmaceutical industry. Additional formal training and experience in Quality Management and/or Pharmacovigilance would be an advantage. We expect you to be able to work independently and drive your job responsibilities. You make a difference and by your dedicated, determined and flexible approach you complete your tasks in close cooperation with your colleagues. You work in a structured way and are used to deliver according to targets. The role requires a strong quality orientation including the ability to focus on details and adherence to standards while maintaining a balanced business perspective. Ability to collaborate effectively across departments and organizations with strong commitment to business ethics are essential for the role. You are fluent in both written and spoken English on a professional level, and feel comfortable working with colleagues from different cultural backgrounds.

The application should be written in English.

At Novo Nordisk we use our skills, dedication and drive to help people with diabetes and change their lives. By working with us you will have the opportunity to do the same in a global business environment.

Contact
For further information, please contact Pilar Carrero at +45 3075 7476 (between 16.30 h-17.30 h).

Deadline
18 May 2013]]>Wed, 08 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Quality-Professional/2588279/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Quality-Professional/2588279/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
- Quality
- Denmark - Bagsværd

Are you ready to join a newly established area and use your skills, dedication and ambition to manage the functioning of Novo Nordisk pharmacovigilance system? We offer the chance to an experienced professional of being part of a truly global workplace, where passion and engagement are met with opportunities for professional development. If you find this exciting and inspiring, you may be our new PSMF Professional securing the implementation of the Pharmacovigilance System Master File.

About the department
The job is located in a newly established area within Global Safety under Global Quality. Global Safety is globally responsible for handling of adverse events, monitoring product safety, customer complaints and potential recalls in Novo Nordisk. The primary responsibility of the Quality Coordination department will be to ensure that Global Safety is consistent and meets both external and internal requirements, including legal compliance and customer expectations. We are 10 colleagues with different professional background ensuring support to the Qualified Person for Pharmacovigilance in Novo Nordisk. Since Global Safety is increasingly global you will be working with stakeholders globally. You can expect some international travel.

The job
You will be primarily responsible for the maintenance of the Pharmacovigilance System Master File (PSMF), which will include coordinating and performing updates, and ensuring documents are maintained and continually evaluated. Liaise with stakeholders in Global Safety, cross-functionally and globally to collect, create and review pharmacovigilance relevant metrics and other relevant data to support the oversight of ICSR, PSUR, RMP, signal detection and safety communication will be part of your busy day. You will drive pharmacovigilance improvement efforts and initiatives. You will participate in audits and inspections. You will be expected to keep an eye on any quality or compliance concerns that require escalation to management. Furthermore, you will be responsible for providing training to internal employees/vendors on procedural matters, and ensure coherence between requirements and internal operating procedures and guidelines in collaboration with other colleagues in the department.

Ensuring safe products and compliance is at the heart of Novo Nordisk's business and being part of establishing this new area you can make a great difference.

Qualifications
You hold a Masters degree in biomedical sciences and have a thorough knowledge of either the Detailed Description of the Pharmacovigilance System or the newer Pharmacovigilance System Master File, and the quality and compliance procedures involved in pharmacovigilance. You have strong skills in maintaining complex information structures, and are proficient in document management IT tools. We expect you to be able to work independently and have the ability to drive a variety of tasks and delegate to team members. You make a difference and by your dedicated, determined and flexible approach you complete your tasks in close cooperation with your colleagues. You work in a structured way and are used to deliver according to targets. You are fluent in both written and spoken English on a professional level, and feel comfortable working with colleagues from different cultural backgrounds using strong persuasive and influencing skills.

The application should be written in English.

At Novo Nordisk we use our skills, dedication and drive to help people with diabetes and change their lives. By working with us you will have the opportunity to do the same in a global business environment.

Contact
For further information, please contact Pilar Carrero at +45 3075 7476 (between 16.30 h-17.30 h).

Deadline
18 May 2013]]>Wed, 08 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-PSMF-Professional/2588277/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-PSMF-Professional/2588277/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title SR DIRECTOR - COMMERCIAL CHANNEL MANAGED MARKETS
Job Category Marketing
Job Description PURPOSE:
Develop over-arching commercial strategy (Managed Care; Pharmacy Benefit Managers; mail order) for Novo Nordisk US to optimize profitable access. Manage the performance of commercial channel, including accountability for tracking and improving Channel share and profit performance, key account prioritization, and development of marketing strategies, messages and tactics that will optimize business within that Channel for Diabetes, Biopharmaceuticals, & pipeline brands – e.g. Managed Markets Execution. Provide support and guidance to the field sales force and the Managed Markets Sales (MMS) team in the execution of these programs. Lead the effort to collaborate with brand marketing to help develop brand-optimizing managed care strategies and tactics for key products across managed market channels. Translate brand strategies for managed care into product portfolio strategies, value propositions, and promotion programs tailored for the retail market. Develop supporting contracting strategy for the commercial channel. Stays abreast of market dynamics as well as changes. Ability to create and articulate a vision for navigation through an ever changing healthcare environment.

RELATIONSHIPS:
Reports directly to the Vice President, Managed Markets. Works in strong collaboration with Pricing and Contract Operations; Brand Marketing, MMSales, Sr. Directors for Institutions and Government with MM leadership to ensure excellent coordination across all retail markets. Interacts with many levels and departments at Novo Nordisk and NNAS especially: Extended Brand Teams including Brand leadership across Diabetes, Biopharmaceuticals, & Pipeline; Pricing Committee, Sales Management and Operations, and Health Policy (Washington Office). External relationships include key executives and customers, associations, and a host of related vendors and consultants. NNI Executive Team.

ESSENTIAL FUNCTIONS:

Customer Channel Strategic Planning:
• Collaborates with internal and external stakeholders to leverage and implement knowledge of reimbursement, managed care and healthcare policy.
• Collaborates with Pricing group and develops pricing strategy consistent with customer and market indicators and overall portfolio strategy targeting long-term market share growth.
• Develop and implement corporate and brand strategies in conjunction with the Novo Nordisk Brand Teams and MMS, that result in increased market share of Novo Nordisk products within managed care customer Channels and specific accounts.
• Develop plans and execute key programs that will drive long-term profitable relationships with key accounts and the managed market Channel overall.
• Develops and maintains relationships with key organizations in targeted customer Channels.
• Identifies emerging customer Channels and evaluates the business opportunity for any or all Novo Nordisk Inc. products.
• Leads the managed care channel strategic planning process for all marketed products and ensures cross-functional support for strategic direction.
• Provide managed markets insights and act as an integral part of the brand planning process, through membership on one or more Extended Brand Teams, thereby taking accountability for the quality of the managed markets portion of brand marketing plans.
• Uses and leverages understanding of the competitive landscape to anticipate and pre-empt future competitor moves to create strategic opportunities for enhancing portfolio performance through the development of innovative plans and strategies.
• Uses industry, reimbursement, and disease area expertise to provide strategic direction and planning in ways that reveal new opportunities, potential threats and mitigating actions.

Product And Service Investment:
• Develops and maintains relationships with key customer executives.
• Develops and oversees implementation of key metrics. Regularly reviews current program progress to ensure profitability goals are on track.
• Develops relationships with and commitment from relevant NNI and NNAS departments to ensure successful execution of promotional strategies.
• Maximizes revenue and profitability and understands return on investment (ROI) concepts to ensure program effectiveness. Ensures short-term sales and market share objectives are met.

Product Promotions:
• Close collaboration with Extended Brand Teams, to ensure plans and programs are consistent with brand messages and positioning.
• Direct interaction with customers to understand their business objectives and needs. Use diabetes and business acumen to develop and implement collaborative programs that meet both the customers and Novo Nordisk's business objectives.
• Generates understanding and commitment throughout the organization regarding business strategies, through communication and collaboration with NNAS and NNI departments.
• Leads development of programs to improve product reimbursement, product pull through and product awareness. Directs activities of external suppliers and agencies to ensure completion of projects on time and within budget. Leads and coordinates program implementation efforts between Account Executives, Field Sales and in-house personnel.

PHYSICAL REQUIREMENTS:
Approximately 25% overnight travel.

DEVELOPMENT OF PEOPLE:
• Ensure that reporting personnel have 3P forms with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.
• Ensure that the IDP forms include completed Learning and Aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.
• Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way of Management.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• A Bachelor’s Degree required; solid, relevant experience may be substituted for degree, when appropriate ; advanced degree preferred.
• A minimum of 15 years of progressively responsible experience within sales, marketing, or managed markets related functions required.
• Ability to manage complexity.
• Anticipates problems and roadblocks to avoid crisis management.
• Demonstrated ability to develop team members.
• Demonstrated experience in diverse functions required.
• Develops accurate short and long term plans, and business analysis.
• Effectively prioritizes and spends his/her time and the time of others on what is important.
• Ensures timely execution and follow-up to meet deadlines.
• Knowledge of diabetes, managed care, trade and government marketplace required.
• Pharmaceutical industry experience required.
• Proven success in developing strategy through expert understanding of market and industry.
• Relationships with Managed Care, Trade, Government executives and KOLs required.
• Supervisory experience required.
Department DM - CUSTOMER CHANNEL MKTG (MCO)
Position Location US - Princeton, NJ
City Princeton, NJ
State/Provinces US - NJ
Degree Required Bachelor's Degree Required
Percent Travel 20 - 30%]]>Wed, 08 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Princeton-SR-DIRECTOR-COMMERCIAL-CHANNEL-MANAGED-MARKETS-Job-NJ-08540/2588290/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Princeton-SR-DIRECTOR-COMMERCIAL-CHANNEL-MANAGED-MARKETS-Job-NJ-08540/2588290/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
- Quality
- Denmark - Bagsværd

Do you want to work with Quality Assurance and secure quality mind set in a complete supply chain. Do you like cooperate with stakeholders all over the world and secure global alignment? Then we have the right job for you in Sourcing QA.

About the department
Sourcing QA, Team Printed Packaging Materials is responsible for Quality Assurance of Printed Packaging Materials going into Novo Nordisk A/S Products. The team is responsible approval of Printed Packaging Materials for all Danish packaging sites and further more we are responsible for setting direction and specification for printed packaging materials worldwide.

In the years to come we are facing challenges regarding global alignment between NN sites and standardisation of frame methods for quality control and specifications for printed packaging materials delivered to Novo Nordisk from our suppliers.

The team consist of 3 QA assistants and 6 QA professionals. The job is a replacement of one of our QA professionals. Sourcing QA is a part of Sourcing Operation (SoOp) responsible for purchasing and sourcing of materials to Novo Nordisk products in Product Supply.

The job
As a QA professional you will be responsible for Quality Assurance of a broad variety of packaging materials from our global suppliers and handling failure investigations of customer complaints and non-conformities.

You will be working closely together with QC, R&D, packaging departments and suppliers. Some of your tasks will be the approval of quality related documents, technical drawings and processes. Furthermore you will participate as an expert in relevant audits and inspections.

You will continuously focus on ensuring a high compliance level in the supply chain, and you will have the opportunity to develop our internal processes and affect the way we work with our stakeholders both internally and externally.

In a dynamic and challenging environment with short deadlines you are able to make clear prioritisations and take responsibility for customer requirements in many situations, including those where the solution is not obvious.

Qualifications
You have a technical background eg. Bachelor or Master’s degree in engineering or a related education. Knowledge of printed packaging materials, graphic production, production lines, technical drawings is an advantage and if you furthermore have experience with, cLEAN®, SAP ECC and change management it is a positive asset.

Furthermore you must have a strong quality mind set and some experience with GMP and quality assurance in the pharmaceutical and/or graphic industry. Relevant knowledge within quality standards (ISO9001, ISO15378 and PS9000) is preferred.

We are cooperating broadly with many stakeholders and therefor excellent collaboration and communication skills are needed. You are fluent in English & Danish, both written and spoken.

With regard to personal skills, you are known for your personal drive, positive mind set, flexibility and persistence. You are service minded, extrovert and like knowledge sharing. You enjoy working in a dynamic environment with changing priorities.

Working at Novo Nordisk

At Novo Nordisk, your skills, dedication and ambition help us change lives for the better. In exchange, we offer you an opportunity to work with extraordinary talent and benefit from a range of possibilities for professional and personal development

Contact
For further information, please call Karin Løbel-Moberg on + 45 3075 8463.

Deadline
22 May 2013.]]>Sat, 11 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-QA-Professional/2593398/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-QA-Professional/2593398/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title Account Executive, Biopharm I - Great Plains
Job Category Field Sales
Job Description Account Executive, Biopharm I – Great Plains

The Account Executive, Biopharm I will manage all aspects of sales/marketing activity with targeted managed care accounts in KS, MO, IL, IN, and KY.
These activities will include but not be limited to formulary consideration for all Novo Nordisk products, as well as, to vertically integrate overall corporate and brand awareness across the managed care customer organizational structure. More specifically, the AE I, Biopharm will work with commercial accounts, specialty pharmacies, specialty distributors, home care companies and state government agencies to obtain appropriate product access and increase product market share for the Biopharm Division products. The Account Executive I, Biopharm will work independently and with cross functional teams to develop and implement plans to assure the accomplishment of the key Biopharm strategic goals. This position will work with stakeholders to develop and implement contracts to gain optimal access and market share for the Biopharm brands. This position will be the lead on the development and cross-functional implementation of key targeted product pull and push through campaigns. The Account Executive I, Biopharm will work directly with and/or through cross functional NNI teams with the commercial sector and state government agencies to develop and implement interventions where the potential and probability of success are greatest to support both immediate and long-term NNI business goals. The Account Executive I, Biopharm will be the lead working with cross-functional teams to address inpatient and outpatient reimbursement issues.

RELATIONSHIPS:
This position reports to the Director - Market Access - Biopharm West. This position interacts routinely with Biopharmaceutical Regional Directors, BioPharmaceuticals Sales Managers, Growth Hormone Therapy Managers, Medical Liaisons and ML Management, NovoSeven & Norditropin Marketing, Business Analytics, Managed Market Sales, Health Economics Internal and Field based personnel, Pricing and Contracting Operations, Trade NNI Legal and occasionally Finance. Externally, the position interacts routinely with Specialty Pharmacy, Specialty distributors and home care company owners, presidents, VPs (clinical, sales, reimbursement) and their departments and commercial plan and state government medical directors. This position will also interact with outside reimbursement services vendors (e.g.: Nordicare vendor) and key hospital stakeholders to address reimbursement issues.

The Biopharm portfolio brings with it a unique set of access issues. Theses products require attention to commercial and government access issues pertaining to pharmacy and medical benefit designs and to specialty pharmacy and specialty distribution business relationships. Impacting these channels are essential for the growth and profitability of the BioPharm brands.

ESSENTIAL FUNCTIONS:

Specialty Channel Account Management
• Negotiate contracts and monitor compliance with Specialty Pharmacies, Specialty Distributors and Home Health Care Companies
• Work directly with specialty pharmacy providers, home health care companies and specialty distributors to implement mutually beneficial business to business initiatives that support NNI strategies and key objectives and improve NNI Biopharm product market share.
• Deliver presentations utilizing clinical and pharmacoeconomic data to owners, presidents, VPs (clinical, sales, reimbursement) and their departments of targeted specialty channel accounts.
• Prepare and implement a focused, comprehensive and prioritized annual business plan based on targets, potential return, and competitive environment in order to optimize accomplishment of BioPharm Divisions and NovoSeven and brand team strategic objectives.

? Commercial /Government Account Formulary Access & Pull through
• Research customer’s business situation and discover needs and objectives.
• Anticipate potential trends, changes to market conditions and areas of opportunity and incorporate into the annual business plan.
• Work with cross functional teams to improve and/or maintain access for Biopharm products and develop and implement mutually beneficial initiatives with targeted commercial entities and state healthcare agencies.
• Deliver clinical and financial based value propositions to Medical and Pharmacy Directors of targeted commercial and state Medicaid accounts.
• Work in cross functional teams involving Managed Market Sales, Biopharm sales, HEOR and MSLs on key accounts
• Lead the development and cross-functional implementation pull through and push through campaigns for Biopharm products. Monitor progress and assure goal attainment.
• Coordinate and integrate full/partial field sales support for managed care programs.
• Manage price increases at the account level for all NNI products in accordance with company terms and conditions.
• Coordinate, implement and follow-through on all account contracts, agreements or NNI promotions and incentives.
• Evaluate potential opportunities across payers and other Novo Nordisk, Inc. products to benefit NovoSeven and Norditropin access and reimbursement.
• Train NNI Biopharm sales force on current Biopharm product’s access to enable them to address customer issues effectively and maximize pull through.

Customer Relations
• Organize and participate in meetings, exhibits, conventions, and advisory groups to create sales/marketing opportunities and to establish sound relations with our customer base.
• Identify, develop strong relationships with advocates to create business opportunities for NNI and any co-marketing partners.
• Work in conjunction with co-marketing partners to help customers understand the working relationship of NNI and co-marketing partners.

? Reimbursement Activities
• Work directly with high priority institutions to resolve issues related to NovoSeven reimbursement. Provide necessary support and implement plans to overcome barriers to NovoSeven coverage and reimbursement. Notify field sales and medical management of any/all initiatives that could directly or indirectly impact field activity.
• Monitor, analyze and report on reimbursement policy changes and other payer trends.
• Improve coverage and/or reimbursement policies for Biopharm brands.
• Develop and maintain a database of critical Biopharm brand information related to reimbursement issues, including payer specific policies and trends, account level activities.
• Research and monitor reimbursement profiles of competitive treatments. Compile reimbursement trends.
• Work with other functions as necessary to contribute to the development of Biopharm strategic and tactical Business Plans.
REPORTING
• Maintain and keep current Account Business Plans and communications with a back-up file.
• Develop and submit proposed meeting agendas to NNI participants and the account at least 1 day in advance for all scheduled customer appointments.
• Submit timely Monthly Reports and expense reports.
• Ensure readiness for bi-annual business plan review meetings.
• Submit timely field time/productivity report.
Additional Information KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS

• Bachelors Degree required; Advance degree preferred
• Minimum of 6 to 8 years industry experience
• Minimum of 2 years of sales management experience is preferred
• Additional minimum of 2 to 4 years of pharmaceutical sales experience strongly preferred
• Previous track record of success within the managed market segment
• Demonstrated ability to lead and work successfully with cross functional teams.
• Excellent verbal and written presentation skills, clinical and business acumen.

OTHER:
• Works within Novo Nordisk’s established policies and procedures and ensures alignment of their work to Novo Nordisk fundamentals.
• Embraces Novo Nordisk Values in spirit and actions.
• Approximately 60-70% overnight travel

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Additionally, this job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
Department BIO - MARKET ACCESS WEST
Position Location US - Field Based - Across US
City Kansas City
State/Provinces US - MO
Degree Required Bachelor's Degree Required
Percent Travel 60 - 70%]]>Thu, 09 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Kansas-City-Account-Executive-Biopharm-I-Great-Plains-Job-MO-64101/2590582/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Kansas-City-Account-Executive-Biopharm-I-Great-Plains-Job-MO-64101/2590582/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title Assoc. Director/Director, Health Economics Outcomes Research
Job Category Medical Information
Job Description PURPOSE:
The Associate Director/Director will be responsible and accountable for setting strategy for HEOR/value communication in collaboration with the brand leads/managed markets liaisons for the products throughout their lifecycle He/she will develop and implement US HEOR strategy for one or multiple therapeutic area(s) through personal research, consultants and internal stakeholders. He/she will design and perform health economic and outcome research projects/studies focusing on value, positioning and unmet needs of pipeline and newly launched Novo Nordisk products in order to support best possible market access.

The Associate Director/Director will be responsible for all aspects of effective project management, including RFP development, selection of research partners, contract execution, budget planning, protocol design, analytic plan development, oversight of data collection/acquisition, data analysis, and development of research findings into publications and into field resources/deliverables in alignment with brand and channel strategies.

The position will provide a lead in the initiation, development and implementation of world-class health economics and reimbursement strategies across assigned products. This is done under the direction of the Executive Director of Health Economics and Outcomes Research (HEOR).

This role will align HEOR strategies with Brand Marketing, Pricing and Contracting Operations (PCOR), Managed Market Sales, and Medical & Scientific Affairs. This is a technical position with project-specific strategic responsibilities. The incumbent is responsible for the delivery HEOR research in support of NNI projects in clinical development as well as for marketed products. This is a highly independent position sustained by the training, experience, and judgment of the incumbent. In addition, this position sets strategies with expertise in the design and application of economic/outcomes value research during all phases of product life cycles. Works in close collaboration with HEOR Field Managers in field execution of strategic research initiatives and represents Novo Nordisk with brand value discussions during customer presentations, contract negotiations, and at scientific conferences (international & domestic).

Through extensive interaction with MM Strategy and relevant Brand Marketing teams, this position will assist in building comprehensive value arguments to improve market access and utilization, thereby increasing product performance and achieving business goals and improving patient outcomes.

RELATIONSHIPS:

Reports to the Director or Executive Director, Health Economics and Outcomes Research and works closely with HQ and field HEOR colleagues and Managed Market Sales. Other home-office relationships include Customer Channel Directors, Brand Marketing teams, Medical Writers, PCOR members, and Medical personnel. Works closely with Global HEOR and Global Marketing colleagues in corporate headquarters. Field-based relationships include clinical and academic KOL relationships, consultants & vendors, and professional associations/conferences.

ESSENTIAL FUNCTIONS:
HEALTH ECONOMICS & OUTCOMES RESEARCH:

Acts as a HEOR champion to continually educate the organization on the latest developments and thinking in HEOR as it relates to Evidence Based Medicine, PRO regulatory processes, and reimbursement policies.

Acts as a home-office liaison and key contact point for HEOR/Managed Markets Strategy with Brand Marketing, Medical/Scientific Affairs, Medical Writing, and HEOR Field Managers.

Collaborates with home office and field-based Health Economics Managers in the execution of studies and implementation of field-based, customer-focused initiatives (e.g., models, presentations, publications, slide kits, formulary/regulatory dossiers).

Coordinates necessary US and global randomized and observational clinical data to create and include economic arguments.

Designs and develops pharmacoeconomic models, including decision analytic models, cost-effectiveness models, budget impact models and disease treatment models to support the market access and performance of Novo Nordisk portfolio brands.

Develops and/or coordinates the development of product dossiers.

Develops research plans, protocols and budgets, conducts analyses, and prepare drafts and final reports, abstracts, and manuscripts.

Identifies and maintains successful research relationships with HEOR key opinion leaders and other clinical/academic consultants.

Incorporates business requirements/concerns of top tier customers into analytic tools and results-focused approaches.

Leads the development of HEOR strategies and assist in creating tactics for economic value & quality of life arguments during product development and launch to support pricing and reimbursement across primary customer segments.

Provides additional internal training on HEOR methodologies and data results to Medical & Scientific Affairs and Brand Marketing colleagues.

Provides technical oversight and guidance to research and research support staff. Serve as an internal expert and key resource for research design, methodologies, analytic techniques and reporting of health economic and outcomes research.

Supports HQ HEOR staff in working with Global Marketing and Global Development within Novo Nordisk corporate offices to develop core value protocols.

Works closely with Medical Writers & HQ HE managers to ensure scientific conference material is appropriate, relevant and accurate.

Works with Medical Affairs to help influence Phase IV clinical trial design, inclusion of appropriate value endpoints/metrics, data analysis and publications, as appropriate.

PHYSICAL REQUIREMENTS:

Approximately 35 % overnight travel

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS

A PhD health economics, epidemiology, outcomes research, public health, business/health services research, biostatistics,

OR

PhD/MD/PharmD with an MPH with emphasis in the area(s) of health economics, epidemiology and/or outcomes research

OR

MPH with a focus in Epidemiology, health economics and/or outcomes research and at least 7 years demonstrated experience in HEOR.

At least 5 years (or as above, 7 years with MPH alone) of experience in health economics, outcomes research, pricing, reimbursement, and/or portfolio analysis, with at least 2-3 years in the pharmaceutical industry, preferably with focus in diabetes or chronic care

Advanced knowledge and experience in conducting health economics, health related quality of life, and/or health services research studies and the evaluation of health care interventions

Demonstrable record of peer-reviewed scientific publications, dossier development, and strategic, customer-focused HEOR tool development

Excellent process and project management skills required including the ability to manage a significant volume of projects with exercise of good triage and judgment skills

Experience in preparing or reviewing materials for drug formularies

In-depth knowledge of health care systems in the U.S., including managed care organizations, PBMs, Medicare, and Medicaid

Proven record of outstanding written and verbal communication and negotiation skills, with experience interacting with and presenting to key customers
Department CMR - HEOR (2)
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required Doctorate Degree Required
Percent Travel 30 - 40%]]>Wed, 01 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Princeton-Assoc_-Director-Director%2C-Health-Economics-Outcomes-Research-Job-NJ-08540/2574719/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Princeton-Assoc_-Director-Director%2C-Health-Economics-Outcomes-Research-Job-NJ-08540/2574719/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title Pharma Field Sales-Inst. Diabetes Care Specialist (IDCS) Atlanta S, GA
Job Category Field Sales
Job Description Pharma Field Sales - Inst. Diabetes Care Specialist (IDCS) Atlanta S, GA
PURPOSE:
This position represents Novo Nordisk to large community hospitals and other institutional settings as defined. This position has a goal of maximizing sales and positioning Novo Nordisk as a leader in the diabetes care market, within an assigned territory. The IDCS must achieve sales goals by successfully selling and promoting Novo Nordisk’s portfolio of diabetes products to key physicians, pharmacists, nurses, and other health care professionals who make or are involved in purchasing, prescribing, and formulary decisions. This position also evaluates and recommends the most appropriate Novo Nordisk product and approved usage for the customers’ needs.

RELATIONSHIPS:
Externally, the IDCS maintains relationships with physicians, pharmacists, nurses, and other key personnel in large community hospitals and other institutional settings as defined. As approved, the IDCS I may also assist local DCSs with specific initiatives focused on local community hospitals or other institutional settings.
Internally, the IDCS reports to the Institutional District Business Manager (IDBM) of the specific sales territory. The IDCS also interacts on a regular basis with other field-based employees covering the same geographic areas.

ESSENTIAL FUNCTIONS:
Business Acumen
•Communicate activity in the territory by completing monthly reports and other reports as appropriate.
•Contributes to meetings, conventions, training programs, and displays.
•Recommend sales and marketing strategies based on evaluation of customer needs, dynamics, trends, and competitors’ products or services.
•Record call notes, including sufficient detail to ensure that notes will be maximally useful for sales calls in the future.
•Work with the Novo Nordisk Sales/Marketing Departments to most effectively take advantage of marketing materials and product information.
•Analyze and establish order of calls and routes that maximize opportunities to increase sales.
•Analyze impact of managed care in the territory and its effect on prescribing decisions, and modify sales and promotion strategies.
•Effectively distribute product samples in sales territory.
•Manage time and tasks to achieve maximum customer effect and sales volume.
•Coordinate and implement special marketing and other programs and special projects.
•Understand market dynamics and healthcare economics (e.g., impact of health reform).

Clinical Understanding
•Maintain knowledge of the most recent clinical studies to inform customers and address questions, concerns, and objections to the use of Novo Nordisk’s products.

Selling Skills
•Recognize and counter resistance to prescribing Novo Nordisk’s products.
•Inform hospital faculty, attending physicians, nurse practitioners, pharmacy personnel, and other health care providers about the use of Novo Nordisk’s portfolio of products for care of diabetes, including the approved uses and advantages of Novo Nordisk’s products for their patients.
•Participate in company-sponsored and/or company-approved training programs to constantly improve knowledge of Novo Nordisk’s products, competitive products, and sales and promotional skills.
•Anticipate and respond to customers’ objections, problems, and concerns.
•Describe and market Novo Nordisk’s portfolio of diabetes products, emphasizing their features, benefits, and which products are best suited for specific patient profiles or circumstances.
•Evaluate the needs of customers and increase sales of Novo Nordisk’s products by tailoring the approach for each call on each customer.
•Leverage available sales and marketing resources to sell and promote Novo Nordisk’s products, including selecting the best resources to use on each call.
•Understand and react to the customer environment by deciding upon appropriate messages to achieve maximum results on every sales call.

Account Management
•Analyze bidding policies/contracts in order to influence formulary status.
•Determine which individuals have greatest impact to sales and develop customized communication techniques to create lasting business relationships.
•Prudently control company property consistent with applicable company policies and procedures and legal obligations.
•Utilize discretionary budget for maximum impact on sales.
•Boost sales by promotional activities with discharge planners and implement programs for continued use of Novo Nordisk’s products following discharge.
•Achieves predetermined sales goals according to company and department requirements.

PHYSICAL REQUIREMENTS:

Must maintain a valid driver’s license and obey all applicable traffic laws.
Approximately 20-30% overnight travel.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
A bachelor’s degree required from college or university accredited by an organization recognized by the U.S. Department of Education, advanced degree preferred.
At least 2 years of pharmaceuticals sales/marketing experience required.
Demonstrated leadership and decision-making ability.
Expert knowledge of diabetes disease state and Novo Nordisk’s products is needed.
Intermediate computer skills required (Windows, Word, Excel).
Must be a self-starter and be able to evaluate options and make decisions on your own with minimal supervision.
Prior computer experience using sales data/call reporting software preferred.
Department SALES - CAROLINAS (NON-FEDERAL)
Position Location US - Field Based - Across US
City Atlanta
State/Provinces US - GA
Degree Required Bachelor's Degree Required
Percent Travel 10 - 20%]]>Thu, 25 Apr 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Atlanta-Pharma-Field-Sales-Inst_-Diabetes-Care-Specialist-%28IDCS%29-Atlanta-S%2C-GA-Job-GA-30301/2567593/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Atlanta-Pharma-Field-Sales-Inst_-Diabetes-Care-Specialist-%28IDCS%29-Atlanta-S%2C-GA-Job-GA-30301/2567593/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
- Quality
- Denmark - Bagsværd

Are you ready to assume a manager role for a team of 10-12 employees in Novo Nordisk in a newly established area?. We expect high performance, drive and the ambition to make your mark on our business. If you find these challenges exciting and inspiring, you may be our new Quality Manager securing high quality standards in our work, the implementation of the Pharmacovigilance System Master File, and inspection readiness in Global Safety.

About the department
The job is located in a newly established area within Global Safety under Global Quality. Global Safety is globally responsible for handling of adverse events, monitoring product safety, customer complaints and potential recalls in Novo Nordisk. The primary responsibility of the Quality Coordination department will be to ensure that Global Safety is consistent and meets both external and internal requirements, including legal compliance and customer expectations. The department consists of colleagues with different professional background ensuring support to the Qualified Person for Pharmacovigilance in Novo Nordisk. Since our unit is situated in both Bagsværd and India, you will have the opportunity to work with our Indian colleagues. You can expect some travel per year.

The job
You are accountable for delivering the department strategy and execution of plans, including compliance with regulatory requirements, maintenance of the Pharmacovigilance System Master File, secure alignment and consistency between all documents and with SOPs and other procedural documentation, ensure alignment and updating of compliance and quality documentation with compliance, quality and timeliness metrics on an ongoing and continous basis. Strong collaboration with our stakeholders in Global Safety, Affiliates, Regulatory Affairs, and Global Development among others is essential for the role. Liaise with audit functions to ensure the appropriate documentation of Audits and Corrective Actions in the PSMF is required. You will work in a fast-paced environment reflecting the increasing demands from regulatory authorities while always bearing the patient in mind. Deadlines, cross-functional collaboration, and international communication will be part of your busy workday. It is your job to set direction for your team and to participate in the implementation of the new pharmacovigilance guidelines and continuous quality improvement projects. As such, you will influence the future of the new area. Reporting to the head of the new QPPV Support area, you become part of its management team.

Ensuring safe products and compliance with regulatory requirements is at the heart of Novo Nordisk's business. By being part of establishing this new area you can make your mark on our business.

Qualifications
You have a biomedical or another relevant science degree topped with solid experience in one or more of the following disciplines: pharmacovigilance, quality, alternatively, you have regulatory affairs experience. If you have been employed in a global role, it will be an advantage. Besides, you are an experienced manager able to motivate, develop and empower highly educated and independent people. Moreover, you are enthusiastic, energetic, confident and a strong team player. Evidently, you have a good sense of urgency and cope well under pressure still maintaining your good sense of humour. You have demonstrated strategic planning skills and possess strong communication and presentation abilities. Lastly, you are able to work effectively in a highly matrix team structure and capable of influencing cross functional working groups.

The application should be written in English.

At Novo Nordisk we use our skills, dedication and ambition to help people with diabetes and change their lives. By working with us you will have the opportunity to do the same in a global business environment.

Contact
For further information, please contact Pilar Carrero at +45 3075 7476 (between 16.30 h-17.30 h).

Deadline
18 May 2013]]>Wed, 08 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Quality-Manager/2588282/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Bagsv%C3%A6rd%2C-Denmark-Quality-Manager/2588282/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
- Sourcing
- Denmark - Hillerød

Are you looking for career opportunities with exciting challenges in an international environment? Strategic Sourcing Raw Materials & Energy (RM&E) is looking for a Senior Outsourcing Manager for its Contract Manufacturing (CMO) activities.

About the department
Strategic Sourcing is the central sourcing unit in Novo Nordisk’s Product Supply division, and we are responsible for the strategic sourcing activities related to Novo Nordisk’s pharmaceutical production sites worldwide as well as global management of suppliers. We organise our activities in sourcing categories through a strong cross organisational category group set-up - led by category managers.

The Job
Novo Nordisk is relying on a number of global contract manufacturers in the production of our marketed products. As Senior Outsourcing Manager you will be responsible for commercial matters related to existing CMOs and supplier search and contracting with new CMOs ensuring the right focus with respect to quality, delivery, cost and environmental and social risks. You will be responsible for the commercial performance of the suppliers and ensure the appropriate level of supplier relationship management. The sourcing activities are governed in a category group structure and you will represent all commercial matters in this group. The category group is headed up by the Contract & License Manufacturing (CLM) organisation and you will define the sourcing strategy for the category with key stakeholders from CLM.

In addition you will also be responsible for ad hoc tasks and assignments based on requests from our senior management.

Qualifications
As a minimum you hold a degree as M.Sc. or equivalent in business, chemistry or pharmacy. You have +7 years of experience from the pharmaceutical industry and a proven track record within strategic sourcing incl. a highly developed sourcing toolbox being able to develop sourcing and supplier strategies. Furthermore, you have significant commercial experience from complex sourcing projects where you have conducted large and complex negotiations and contracts in an international setting dealing with IPR, quality, supply risk and cost.

Experience with contract manufacturing and outsourcing activities will be an advantage. You must be fluent in English (both written and oral) and mastering Microsoft Office.

The job requires you to create a strong network internally in Novo Nordisk as well as with suppliers worldwide. You must therefore have excellent communication skills, being capable of working in a complex inter-disciplinary organization and having the personal power to influence and to retain focus. Engagement and a positive mind-set, combined with a willingness to make a difference and walk the extra mile, are personal competencies needed in order to be successful in this job. Some travel activities must be expected with the responsibility within the position and finally you must demonstrate a high level of execution.

For the right candidate this is a great opportunity for making a significant change within strategic sourcing and to attract senior management attention.

In Novo Nordisk is your skills, your commitment and your ambitions, which helps us to improve many people's lives. In return we offer you the opportunity to work with exceptionally talented colleagues, and we offer you a wide range of opportunities for professional and personal development.

Contact
For further information, please contact Rune Sylow at +45 3075 3377.

Deadline
19 May 2013.]]>Sun, 05 May 2013 02:59:00 GMThttp://www.novonordisk-jobs.com/job/Hiller%C3%B8d-Senior-Category-Manager/1983471/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Hiller%C3%B8d-Senior-Category-Manager/1983471/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title Sr. Attorney
Job Category Legal
Job Description PURPOSE:
Serve as legal counsel to global healthcare company with a focus on a broad range of legal, regulatory and compliance issues, including FDA regulations, False Claims Act, Anti-Kickback Statute, OIG guidance, and the PhRMA Code.

RELATIONSHIPS:
Responsible for providing contracting, regulatory and general legal support to the commercial organization. Includes daily interaction with the U.S. based brand team(s), marketing departments, medical affairs and regulatory affairs departments, and interaction with headquarters and other affiliates as required. May interact with government agencies, law firms, trade organizations and other external agencies. Reports to Corporate Counsel.

ESSENTIAL FUNCTIONS:
• Serve as lead counsel for one or more pharmaceutical brand(s), and includes participation in multidisciplinary committee in review of marketing materials
• Draft, review and negotiate commercial contracts, 3rd party vendor agreements, service agreements, consulting agreements and other corporate agreements
• Proactively prevent or minimize legal risk to the company, and help drive legal strategy to align and achieve business strategic goals
• Serve as a business partner in support of key customer group(s) with minimal oversight and guidance from managing attorney
• Keeps informed of new laws, regulations, and industry trends affecting the company, and assists with development of policies and training as needed

PHYSICAL REQUIREMENTS:
Occasional travel required (0-20%)

DEVELOPMENT OF PEOPLE:
Not Applicable

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• A J.D. with 6-8 years relevant industry or law firm experience. In-house experience preferred, but not required
• A State Bar admission required
• Experience within the healthcare/pharmaceutical industry
• Strong problem-solving and decision making skills with demonstrated ability to think creatively and devise solutions to challenging problems
• Exceptional written and verbal communications skills – able to effectively collaborate and communicate with stakeholders throughout the company
• Manage workload effectively, set priorities and deliver results on agreed upon timelines
Department LPQ - LEGAL/GOVT & QUALITY AFFAIRS (1b)
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required Juris Doctorate Required
Percent Travel 10 - 20%]]>Thu, 25 Apr 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Princeton-Sr_-Attorney-Job-NJ-08540/2567597/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Princeton-Sr_-Attorney-Job-NJ-08540/2567597/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title BRAND MANAGER - NOVOLOG
Job Category Marketing
Job Description PURPOSE:
Accountable to assist in the development and implementation of the overall strategy, key strategic imperatives, positioning and messaging for assigned products in order to ensure the achievement of Novo Nordisk P&L goals. Responsible to assist in the development, execution and implementation of annual brand tactical plan while ensuring brand/portfolio alignment with customer segments. Leads cross-functional EBTs for designated brand and interacts extensively with the other functions within Novo Nordisk. Accountable for the implementation of marketing activities for assigned products both marketed and in development, while refining messaging to specific customer segment and ensuring brand alignment of all initiatives with COEs. Works closely with Marketing Effectiveness (ME) to establish, own and defend the brand forecast. Develops key messages and positioning for that brand and proactively communicates with Portfolio Leads and others to ensure transparent communications within and outside the department. Works with Portfolio Leads to create POA "Call to Action".

RELATIONSHIPS:
Reports to the Brand Director. Works closely with other Brand Managers and other units within Diabetes Marketing. Other internal relationships include strong relations with Sales/Sales Management, Medical, Managed Markets, Regulatory and Legal personnel, and international colleagues. External relationships include relations with professional services vendors.

ESSENTIAL FUNCTIONS:

Brand Planning:
• Accountable to manage the brand/portfolio budget process for designated area - makes sound decisions to optimize spend and ensure that resources are appropriately allocated and quality of services are maintained while costs remain on track and according to budget. Monitor agency expenses by looking for opportunities to maximize value while minimizing agency costs. Follow internal and external procedures in managing contracts. Regularly tracks and reconciles expenses to ensure budget is on track.
• Assists in developing and coordinating overall brand plan, ensuring alignment of brand positioning and messaging with COE’s.
• Develop and present compelling plans for management endorsement.
• Develops and executes marketing plans through the extended brand team.
• Develops personal and non-personal HCP promotional materials – collaborate with COE for respective expertise in customer segment.
• Execute the effective integration of various marketing tactics – medical education, advertising, public relations, sales force, patient education, etc.
• Implement pre-marketing strategies, and develop clinical thought-leader relationships and involvement.
• Lead and/or assist in the development of plans and strategic marketing plans for new and current products. This includes working with the relevant units to ensure in-depth market analysis, effective market research activities, thought leader development, forecasting, pricing strategy, etc.
• Manage all aspects of the marketing mix including promotion, pricing, distribution, and product developments and/or changes.
• Work closely with all cross – functional areas (for example; medical, field sales, regulatory) to ensure successful development and execution of marketing plans.
• Work effectively with international colleagues for new product launches.

Brand Team Leadership:
• Champions the Triple Bottom Line in brand development, strategy and tactical initiatives.
• Clarifies vision, mission and long-term goals for the cross-functional members.
• Coordinates a cross-functional team of interdepartmental members for brand activities and assures strategic alignment.
• Understands Novo Nordisk’s values and their importance to business results.

Market Analyses:
• Analyze and define the market and provide accurate sales projections/forecasts for existing products.
• Develop and maintain key contacts with different target audiences to fully understand marketplace dynamics.
• Develop marketing input to extended brand teams in order to maximize brand income.
• Provide guidance to market research plans for assigned products.

Promotions:
• Assist in leading key non-Patient Marketing/HCP RM initiatives as needed by brand team.
• Assist in other brand functions as needed including special projects and process improvement initiatives.
• Develop and disseminate promotion and training programs, including coordination of involved external suppliers and agencies, and with input from sales.
• Develop and implement marketing plan with promotional budget responsibility. Implement promotional tactics within budget parameters.
• Liaison to other NNI functions as needed to support brand initiatives.
• Manage the advertising agency and promotional review system to implement overall campaign elements, educational, promotional and public relations programs.
• Select and manage professional services to create effective launch programs to maximize return on investment. This includes symposia, speaker’s programs, print materials, and Phase IV studies.

PHYSICAL REQUIREMENTS:
Approximately 30% overnight travel.

DEVELOPMENT OF PEOPLE:
Not Applicable.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• A Bachelor’s degree or equivalent experience, MBA preferred.
• At least three (3) to five (5) years sales, and/or Brand management/marketing experience within the pharmaceutical industry required. Experience in the Diabetes Marketplace would be desirable.
• Planning, Execution and Follow-Up – effectively prioritizes and spends his/her time and the time of other on what is important. Develops accurate short and long term plans. Ensures timely execution and follow-up. Meets deadlines. Anticipates problems and roadblocks to avoid crisis management.
• The ability to work on cross functional teams.
Department DM - NOVOLOG / NOVOLOG MIX 70/30 (3a)
Position Location US - Princeton, NJ
City Princeton, NJ
State/Provinces US - NJ
Degree Required Bachelor's Degree or equivalent experience
Percent Travel 20 - 30%]]>Sat, 04 May 2013 03:00:00 GMThttp://www.novonordisk-jobs.com/job/Princeton-BRAND-MANAGER-NOVOLOG-Job-NJ-08540/2531553/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Princeton-BRAND-MANAGER-NOVOLOG-Job-NJ-08540/2531553/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title Pharma Field Sales - District Business Manager (DBM) - Birmingham, AL
Job Category Field Sales
Job Description Pharma Field Sales - District Business Manager (DBM) - Birmingham, AL

Novo Nordisk is a focused healthcare company and a world leader in diabetes care. We are actively working to change the course of the diabetes pandemic, improve the daily lives of people with diabetes, and to expand the possibilities for people with hemophilia.

PURPOSE:
To develop and lead sales teams in the execution of sales strategies that increase profitability to maximize sales objectives. Works with RBD to manage, train, develop staff, and prepare regional budget and business plans. This is an entry level district business manager position.

RELATIONSHIPS:
Reports to the Regional Business Director. Manages a district’s sales force, and has direct supervisory responsibility for Diabetes Care Specialists. Works closely with RBD, peers, and the home office to achieve sales objectives and to ensure the development of people. Other relationships include physicians, key accounts, co-promotion partners, associations, field and home office personnel.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• At least 5 years progressive pharmaceutical/healthcare sales experience required
• 2 Years previous supervisory experience preferred
• Bachelor’s degree required from a college or university accredited by an organization recognized by the US Department of Education; major in Business or Marketing preferred.
• Top 20% sales ranking for 1 out of last 2 years, documented (Regionally)
•A minimum of 50% travel required.
•Works within NNI’s established policies and procedures and ensures alignment of their work to Novo Nordisk Fundamentals.
•Significant record of sales accomplishments.

ESSENTIAL FUNCTIONS:
•Work to develop a full understanding of the content and then execute the regional business plan to achieve the fulfillment of Plan objectives/requirements. This includes delivery-of-care system delineation, account targeting, needs assessment, and program implementation.
•Manage business unit customer needs assessment. Apply assessment frameworks against accounts in region by overseeing DCS account assessment activities. Identify program/service requirements for addressing needs. Work with the VP Diabetes Sales, Field Sales, Regional Directors and appropriate home office management to feed requirements into program development (contracting, marketing programs).
•Gain an understanding of regional level coordination between field resources, intra-organization resources and inter-organizational resources. Work with RBD to incorporate district.
•Ensure that reporting personnel have Performance Achievement Plans with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.
•Ensure that development and training plans are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.
•Ensure timely and accurate submission of administrative requirements.

A winning attitude and passion for making a real difference in the lives of our patients ensures the right fit for you and the team at Novo Nordisk. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide life-changing information to physicians and customers. Our Sales professionals ensure that the latest therapies and products reach the people who need them most, by listening to their needs and advocating for even greater enhancements.
Department SALES - BIRMINGHAM AL
Position Location US - Field Based - Across US
City BIRMINGHAM
State/Provinces US - AL
Degree Required Bachelor's Degree Required
Percent Travel 10 - 20%]]>Thu, 16 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/BIRMINGHAM-Pharma-Field-Sales-District-Business-Manager-%28DBM%29-Birmingham%2C-AL-Job-AL-35201/2602666/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/BIRMINGHAM-Pharma-Field-Sales-District-Business-Manager-%28DBM%29-Birmingham%2C-AL-Job-AL-35201/2602666/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title SR BRAND MGR - HEMOPHILIA A MARKETING
Job Category Marketing
Job Description Sr Brand Mgr - Hemophilia A Marketing

PURPOSE:
This position is accountable for co-leading the development and implementation of turoctocog alfa pre-launch and launch plans and the achievement of NNI P&L goals for assigned products. Incumbent takes a lead role for assigned products on strategic business teams and interact extensively with the enabling functions in Marketing, as well as team representatives from Global Marketing, Sales, Medical, CO&E, Regulatory & Legal. Incumbents are accountable for the implementation of marketing activities for assigned products both marketed and in development. May supervise others. Primary responsibilities include 1) pre-launch/launch planning and execution for turoctocog alfa and 2) Lead patient and HCP strategy development and tactical execution for turoctocog alfa’s commercial plans.

RELATIONSHIPS:
Reports to the Director, Hemophilia A Marketing. Works closely with other Hemophilia Marketing Directos, Associate Directors and Brand Managers. Other internal relationships include relations with Global Marketing, Sales, CO&E, Medical, Regulatory, and Legal personnel. External relationships include relations with professional services vendors for implementation of tactics.

ESSENTIAL FUNCTIONS:
MARKET ANALYSES: Develop and maintain key contacts with different target audiences to fully understand marketplace dynamics.
MARKET ANALYSES: Provide direction towards market research plans for turoctocog alfa.
MARKET ANALYSES: Provide marketing input to CO&E in order to maximize brand income.
MARKET ANALYSES: Work with CO&E/CE to analyze and define the market and provides accurate sales projections/forecasts for existing products.
PRODUCT PLANNING: Implements pre-marketing strategies, and develops marketing thought-leader relationships and involvement.
PRODUCT PLANNING: Lead the development of annual product plans and programs for turoctocog alfa utilizing input of cross-functional business teams and EBT.
PRODUCT PLANNING: Manage all aspects of the marketing mix including promotion, pricing, distribution, and product developments and/or changes.
PRODUCT PLANNING: Serve as team leader to make sure that the product strategies agreed upon are executed in a timely and efficient manner to meet the sales and profit objectives.
PRODUCT PLANNING: Work closely with field sales to ensure marketing programs are developed that strongly support their direct and indirect needs with customers.
PRODUCT TEAM LEADERSHIP: Develop and manage an Extended Brand Team to ensure inclusion of relevant functions’ input into brand marketing strategies and tactics.
PRODUCT TEAM LEADERSHIP: Serve as expert marketing counsel for Product and Associate Product Managers on the brand team.
PRODUCT TEAM LEADERSHIP: Supervise, coach, evaluate, and counsel other members of the team as required.
PROMOTIONS: Develop and disseminate promotion and training programs, including coordination of involved external suppliers and agencies, and with input from sales.
PROMOTIONS: Develop and implement marketing plan with promotional budget responsibility. Implement promotional tactics within budget parameters.
PROMOTIONS: Manage the advertising agency and promotional review system to implement overall campaign elements, educational, promotional and public relations programs.
PROMOTIONS: Select and manage professional services to create effective launch programs to maximize return on investment. This includes symposia, speaker’s programs, print and digital marketing materials.

PHYSICAL REQUIREMENTS:
Approximately 30% overnight travel

DEVELOPMENT OF PEOPLE:
Not Applicable

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
A Bachelor’s degree required.
At least six or more years in sales and product management/marketing experience within the pharmaceutical industry required
Launch and hemophilia experience preferred
Outstanding planning and organizational skills with exceptionally high attention to quality of detail and proven track record of results and follow up
Solid understanding of the pharmaceutical marketplace including medical, regulatory and clinical processes
Department BIO - HEMOPHILIA MARKETING (3)
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required Bachelor's Degree Required
Percent Travel 20 - 30%]]>Thu, 09 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Princeton-SR-BRAND-MGR-HEMOPHILIA-A-MARKETING-Job-NJ-08540/2590580/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Princeton-SR-BRAND-MGR-HEMOPHILIA-A-MARKETING-Job-NJ-08540/2590580/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title SR DIRECTOR - MARKET SHAPING
Job Category Marketing
Job Description PURPOSE:
• Accountable to lead the strategic direction of market shaping business plans across the entire diabetes portfolio. Develops and coordinates COE area strategies and tactics based on the overall brand/portfolio strategy. Acts as the functional expert in designated area. Acts as a leader and point person for strategic and tactical execution within designated functional area. Ensures alignment of all initiatives with brand strategies. Participates in some of the diabetes governance bodies (e. g. DOT (ad hoc), EBTs, MedMar/and leads the Extended Market Shaping team) to ensure market shaping strategy is aligned with the overall diabetes strategy.
• Interacts extensively with other functions within Novo Nordisk at senior levels – medical affairs and sales. Has leadership responsibility for a team of direct reports. Participates as an active member of the Diabetes Marketing Leadership Team in shaping strategy, structure and culture.
• This position makes major decisions for key areas of responsibility including KOL mapping, influence, and advocacy (branded/promotional programs), supporting non promotional content (publication strategies), advisory boards, Certified Diabetes Educator (CDE) program management, National Programs (speaker bureau strategy and programs, NDEI, PriMed) and Interface programs with the VP’s endorsement.

RELATIONSHIPS:
Reports to the Vice President, Diabetes Marketing. Key internal relationships include senior level positions in medical affairs, CMR, Diabetes Sales, Marketing, Legal, Regulatory, Business Development (pipeline/pre-launch drugs) and International Marketing/Medical. Other key external relationships include national and international key opinion and thought leaders and professional services vendors.

ESSENTIAL FUNCTIONS:

FISCAL:
• Budget responsibility of approximately $30 Million with significant impact on revenue.
• Develops and monitors performance against department’s budgets.
• Ensures budgets remain on track.
• Establishes, oversees implementation, and monitors adherence to administrative policies and procedures.
• Evaluates appropriate use of resources to ensure attainment of unit, department and Company profitability goals.
• Reviews and audits staff expense reports.

PRODUCT INVESTMENT:
• Develops relationships with and receives commitment from relevant departments and NNAS to ensure the successful execution of strategies.
• Maximizes revenue and profitability and understands return on investment (ROI) concepts to ensure program effectiveness.
• Partners with Brand teams to identify key metrics and evaluate ROI/impact of programs; collaborates with brand teams in making course corrections if needed.
• Partners with Marketing Effectiveness Leadership to develop and oversee implementation of key metrics (ROI, impact, etc.). Regularly reviews current program progress to ensure profitability/budget goals are on track. If not meeting metrics, proactively implements corrective measures to increase business impact and overall value.

STRATEGIC LEADERSHIP/PLANNING:
• Actively participates as a member of the Diabetes Marketing Leadership team in shaping strategy, structure, and culture.
• Demonstrates strong leadership role across the organization, by effectively promoting and engaging in close collaboration with key internal stakeholders (e.g. Sales, Medical, Legal, Diabetes Marketing).
• Develops and oversees the implementation of strategic business plans for portfolio market shaping. Viewed as a functional expert in this field by internal and external stakeholders. Ensures COE strategies and tactics are aligned with brands and based on the overall brand/portfolio strategy.
• Develops and presents compelling plans for management endorsement.
• Develops strong relationships with leading key opinion leaders/thought leaders to integrate into market shaping activities.
• Develops strong relationships/partners with the Medical Affairs unit within CMR to ensure KOL/HCP relationships are leveraged and aligned with an overall KOL Relationship Management Strategy.
• Forges strong relationships with International Marketing to maximize portfolio market shaping activities.
• Identifies opportunities to coordinate programs across multiple brands/portfolio to ensure scalability, cost savings and alignment.
• Leads the development and execution of portfolio market shaping plan/strategy for products considering product lifecycle (new indication, formulation changes, etc.).
• Leads the Extended Market Shaping Team as part of the Diabetes Governance Structure, and ensure outputs are fed into other governance bodies (e.g. DOT, EBTS, MedMar).
• Liaises closely with Business Development team to ensure full alignment of market shaping activities for pipeline and pre-registration drugs with marketed brands, and identify areas of synergy.
• Oversee integration of promotional medical education into Novo Nordisk’s business planning process.
• Oversees development of the strategic publication plan (for all brands) in collaboration with Medical, to drive brand key messages maximizing reach and impact.
• Proactively communicates with Brands to ensure message alignment and ‘sign off’ prior to implementation.
• Proactively identifies strategies, activities and future direction for market shaping based on best practices. Makes appropriate recommendations to Senior Management Team.
• Provides leadership oversight in ensuring the effective alignment of market shaping tactics across the brands and customer segments (e.g. Endos, PCPs, KOLs, Payors, Patient Marketing) to impact and influence prescribing behaviors.
• Represents Novo Nordisk at International meetings, where applicable.
• Responsible for effectively managing the portfolio market shaping budget within targets.

PHYSICAL REQUIREMENTS:
Approximately 25-30% overnight travel.
Additional Information DEVELOPMENT OF PEOPLE:
Ensure that reporting personnel have 3P forms with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.
Ensure that the IDP forms include completed Learning and Aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.
Leads, directs, motivates, inspires, develops and coaches direct reports.
Manages the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way of Management.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• A Bachelor’s degree and 15 years’ experience, including 10+ years’ progressive product management/marketing, market shaping or medical education experience within the pharmaceutical industry required. Masters or graduate degree preferred with 10+ years’ experience.
• At least 4 years management experience required.
• Demonstrated collaboration skills in leading cross-functional teams required.
• Excellent presentation/communications skills required.
• Prior team leadership and/or management experience required.
• Proven track record of innovative market shaping accomplishments/high impact results (based on metrics/ROI).
• Solid understanding of the marketplace and competition, preferably within diabetes.
• Strategic Planning, Execution and follow-through skills required.
Department DM - MARKET SHAPING
Position Location US - Princeton, NJ
City Princeton, NJ
State/Provinces US - NJ
Degree Required Bachelor's Degree Required
Percent Travel 20 - 30%]]>Wed, 01 May 2013 00:00:00 GMThttp://www.novonordisk-jobs.com/job/Princeton-SR-DIRECTOR-MARKET-SHAPING-Job-NJ-08540/2577022/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.novonordisk-jobs.com/job/Princeton-SR-DIRECTOR-MARKET-SHAPING-Job-NJ-08540/2577022/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS