Prabhdeep Singh

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Field Reimbursement Manager - New England Job

Date: Apr 26, 2019

Location: Boston, MA, US

Company: Novo Nordisk

About the Department
The Commercial team leads all sales and marketing efforts for Novo Nordisk Inc (NNI’s) robust portfolio, which includes insulins, analogues, GLP1s, devices, Oral Anti Diabetics (OAD), obesity medications, biopharmaceuticals and new products in the pipeline. As part of the team, you will have frontline exposure to our brand and marketing vision, business strategies, launch and lifecycle plans, and critical market insights that drive our business forward. At Novo Nordisk, we are the world leader in diabetes care and a major player in hemostasis management, growth hormone therapy and hormone replacement therapy. We use our skills, dedication and ambition to help people with diabetes, and we’re looking for individuals who want to do the same. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development. Are you ready to realize your potential?

The Position
Field Reimbursement Managers (FRMs) are field-based personnel who provide limited support to healthcare professionals (HCPs) and their staff to help facilitate appropriate patient access to prescribed Norditropin®. The role of the FRM is to create awareness with HCPs and their staff about the NordiCare® patient support program and to respond appropriately to HCPs and their staff about questions regarding coverage, reimbursement and patient access issues for Norditropin®. The FRM does not promote Norditropin® or otherwise seek to influence prescribing decisions. The FRM is responsible for field-based account planning and performing patient access initiatives as directed by FRM management and in accordance with all applicable NNI policies and procedures. The FRM will be an expert in local, state and regional payer policies for Norditropin® and will educate HCP offices regarding such policies.

Reporting to the Director, Patient Support-Field Reimbursement, the FRM will implement patient access initiatives at the physician practice level in order to facilitate appropriate patient access to Norditropin®. The FRM may collaborate appropriately with other NNI field-based personnel, such as Growth Hormone Therapy Managers (GHTMs) and Market Access Account Executives, to facilitate appropriate Norditropin® patient access. This may include sharing high-level updates on Norditropin® coverage and reimbursement trends/payer policies and requirements, but FRMs may not discuss any specific patient case or office issues with any such NNI personnel. The successful candidate will build and maintain positive and appropriate relationships with internal NNI colleagues and HCP offices in order to facilitate Norditropin® access.

Essential Functions
  • Facilitate appropriate reimbursement and support HCP processes for timely patient care and access
  • Reads, monitors and analyzes data to identify patient access requirements, potential payer trends. and specialty pharmacy performance issues and positively communicates knowledge to appropriate NNI personnel and takes appropriate action to facilitate access as needed
  • Provide high-level updates and education on payer coverage policies to HCPs and their office staff and internal NNI personnel
  • Work closely with NordiCare® to facilitate complete, accurate and timely benefits investigation and provide prior authorization and appeals support, as requested
  • Share best practices with FRM colleagues
  • Demonstrate outstanding communication and account management skills and knowledge of Norditropin® and NordiCare®
  • Be familiar with long and short-range changes in the coverage and reimbursement policies under Medicare, Medicaid, commercial payers and plans that may impact Norditropin®
  • Manage their own budget
  • Manage other projects as directed

Physical Requirements
75-90% overnight travel required.

  • Bachelor’s degree in science or business is required; preferably in a science or business discipline
  • 5+ years of relevant pharmaceutical sales or reimbursement experience, with at least 3+ years biologics sales experience, pharmacy benefit reimbursement experience or specialty sales experience
  • Experience in implementing biologics patient access initiatives (i.e. hub programs)
  • Successful track record in field reimbursement support, medical affairs, or sales of biologics that required understanding of product coverage and reimbursement considerations under both a medical and a pharmacy benefit platform
  • Significant experience with understanding and interpreting government and commercial payer policies
  • Exceptional oral and written communication skills, along with complex problem solving, cross-functional project management skills and organizational skills
  • Must be able to demonstrate an outstanding work ethic, relationship management skills and have the ability to manage multiple tasks concurrently
  • Demonstrated excellence in account planning and management
  • Experience in budget management
  • Must have a strong ability to work independently and cross functionally with other Novo Nordisk personnel

Novo Nordisk is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290
. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Requisition ID: 59812BR
State/Provinces: Boston
Job Category: Sales

Nearest Major Market: Boston

Job Segment: Medical, Accounts Payable, Pharmacy, Special Medicine, Pharmaceutical Sales, Healthcare, Finance, Sales